Support Center

DAC-7 Closed Captioning Fix

Last Updated: Oct 02, 2015 08:58AM PDT

DAC-7 Closed
Captioning Fix

If you experience scrambled closed captioning when using your DAC-7, please contact our office for a firmware update for your unit, specifying whether you need NTSC 7.5 IRE, NTSC 0 IRE, or PAL.

Update instructions:
-Power down your DAC-7
-Run the installer
-Connect your DAC-7 to a PC via a standard 9-pin serial cable
-Select the option to search all available ports
-You will then see a progress bar moving
-Power on your DAC-7
-Select the option to update the device automatically
-When completed, power cycle the DAC-7 and your issue should be resolved

Contact Us

  • Email Us
  • Call Us


    @ +1 (562) 696-2324

    EU Office

    @ +31 30 261 9656

    UK Office

    @ +44 1457 851000

    Singapore Office

    @ +65 6749 6866

    India Office

    @ +91 120 242 7337
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found