Support Center

DAC-7 Closed Captioning Fix

Last Updated: Oct 02, 2015 08:58AM PDT

DAC-7 Closed
Captioning Fix

If you experience scrambled closed captioning when using your DAC-7, please contact our office for a firmware update for your unit, specifying whether you need NTSC 7.5 IRE, NTSC 0 IRE, or PAL.

Update instructions:
-Power down your DAC-7
-Run the installer
-Connect your DAC-7 to a PC via a standard 9-pin serial cable
-Select the option to search all available ports
-You will then see a progress bar moving
-Power on your DAC-7
-Select the option to update the device automatically
-When completed, power cycle the DAC-7 and your issue should be resolved

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