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PTC and BC Series Connection Setup Troubleshooting

Last Updated: Dec 06, 2017 09:46AM PST

Datavideo PTC and BC Series
Connection Setup
Troubleshooting



Please check the following:
 

  • DIP switches on the bottom of the camera are set to:
  DIP 1 DIP 2 DIP 3 DIP 4 DIP 5 DIP 6 DIP 7 DIP 8
PTC-150 ON OFF OFF OFF OFF OFF OFF OFF
PTC-150T ON OFF OFF ON OFF OFF OFF OFF
 
  • Cam Address on RMC-180 is set to "81"
     

Please note that our cameras do not use multiple VISCA ID's, because each camera is run straight to the controller instead of in series or daisy chained. So every camera has ID 1, which is reflected in having DIP switch 1 on and 2-3 off, followed by all 4 camera addresses in the RMC-180 menu settings set to 81, which is VISCA ID 1.



If it shuts off shortly after connecting power:

Your camera is booting into sleep mode. Simply select the camera on the RMC-180 controller, then go into the RMC menu and select Power, followed by On.

If the camera does not respond, try selecting the camera on your IR remote and press the remote's power button.

If that does not work, make sure the remote is set to the same IR ID as the IR dip switches on the back of the camera near the video outputs


 

  DIP 1 DIP 2 DIP 3 DIP 4
CAM 1 OFF OFF OFF OFF
CAM 2 ON OFF OFF OFF
CAM 3 OFF ON OFF OFF
CAM 4 ON ON OFF OFF

 

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