Support Center


  • DAC-70 Firmware Update Guide

    DAC-70 Firmware Update Guide The latest version of the DAC-70 firmware is: DAC-70 Firmware &am...

    Mar 15, 2018 12:26PM PDT
  • DAC-70 3G SDI Level A and Level B support

    DAC-70 3G SDI Level A Level B Guide UPDATE: As of November 6, 2019, the DAC-70's firmware has been revised ...

    Dec 16, 2019 04:04PM PST
  • RMK-2 Power Supply

    Q: Does the RMK-2 include a power supply? A: Yes, the RMK-2 has an external power adapter ("brick") to supp...

    Nov 01, 2017 11:14AM PDT
  • DAC-7 converts to SDI 10-bit

    Q: Does DAC-7 convert analog to SDI in 8 bit or 10 bit resolution? A: DAC-7 converts analog to SDI in 10 bit ...

    Oct 12, 2015 02:08PM PDT
  • DAC-7 Closed Captioning Fix

    DAC-7 Closed Captioning Fix If you experience scrambled closed captioning when using your DAC-7, please con...

    Oct 02, 2015 08:58AM PDT
  • DAC-7 audio processing bit rate

    Q: What is the audio processing bit rate of the DAC-7? A: The DAC-7 has 20 bit audio processing.

    Oct 12, 2015 02:09PM PDT
  • DAC-7 closed captioning

    Q: Does the DAC-7 support line 21 closed captioning? A: Yes, the DAC-7 does support line 21 closed captionin...

    Oct 12, 2015 02:10PM PDT
  • Can DAC-9P accept a DVI signal from a computer?

    Q: Can a DAC-9 accept a DVI signal from a computer using a DVI to HDMI cable? A: No, the DAC-9 cannot accept ...

    Oct 12, 2015 02:21PM PDT
  • Can DAC-60 convert from 16:9 SDI to 4:3 VGA?

    Q: Does the DAC-60 take a 16:9 SDI signal and convert it to 4:3 VGA? A: No, DAC-60 will not convert from 16:9 ...

    Oct 12, 2015 02:29PM PDT
  • DAC-70 Invalid Chip ID Update Error

    DAC-70 Invalid Chip ID Update Error Q: When updating my DAC-70 I get an "Invalid Chip ID" error, how do I fi...

    Nov 21, 2016 12:40PM PST

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